Evertel vs SMS Texting

Secure & compliant messaging for government employees

While it’s easy and free to send SMS texts for work-related information, it comes with high risk.

SMS is easily hacked

SMS texts are not private
nor secure...

With SMS, messages you send are not encrypted and the contents can be easily viewed, retrieved, and exposed.

Evertel is compliant

...but Evertel is, and it was built
for 1st responders

Messages within Evertel are protected and compliant with government mandates including CJIS, FOIA, FIPS, and HIPAA.

State of TX
Police Chief North Texas

We did not like using email since finding information was impossible… it takes forever. With Evertel, the speed of communications is great. I check Evertel messages immediately and customizing my tones & alerts are important due to the volume of messages I get everyday. Today, our employees are more informed than ever.

Iowa County EMS
Emergency Manager Iowa County

We are using Evertel to create a chatroom for all regional employees to work and deploy floods. When the flood is over, this room is used to create our after-action report and overtime/deployment tracking in case federal funds are submitted for reimbursement. Within hours, we have a complete report with minimal employee effort.

City of Cedar Hill Texas
City Manager Cedar Hill, Texas

When our nation experienced the global pandemic in late March, 2020. We implemented all EOC branches in private rooms on our city’s Evertel platform. In less than an hour, we were fully deployed and had the ability to update all key leaders in the city as well as elected officials on our city’s response regarding Covid-19.

    Confidentiality

    Your cellular carrier can see your SMS messages

    Messages sent by SMS are not encrypted in transit nor at rest. Those messages are saved on your cellular provider’s networks unencrypted, which means your cellular provider can see them.

    Evertel encrypts your data so only the intended parties can see it

    By using AES 256, Evertel's communications solutions are compliant with the most stringent security and privacy regulations.

    Evertel encrypted messages
    Evertel cloud powered security
    Security

    SMS messages can be easily intercepted

    SMS communications are incredibly vulnerable to hacking. The Signaling System No. 7 (SS7) protocol is used to connect mobile phone networks all over the world. The SS7 system has been repeatedly attacked by hackers who have snooped on SMS messages or intercepted them.

    Evertel protects your data with cloud-powered security

    We understand the critical nature of the data you share as a government agency, so we’ve gone to great lengths to protect it in transit and at rest to ensure it doesn't fall into the wrong hands.

    Compliance

    SMS texting violates government compliance mandates

    Although texting is easy, unless your agency has complicated and expensive Mobile Device Management (MDM) software, then it’s also in violation of Criminal Justice Information Systems (CJIS) guidelines and Freedom of Information Act (FOIA) laws. And if your agency doesn’t have department-issued phones, then you have zero ability to keep communications compliant.

    CJIS and FOIA compliant messaging with your team

    Securely message your team in Evertel, even if your message includes sensitive information. All data is logged and retrievable for public information requests.

    SMS Texting
    Evertel

    PRIVACY

    Cellular carrier can see the contents of your messages

    Evertel cannot see the contents of your messages

    AUDITABLE
    No. Only accessible by individual
    Yes. Agency can audit ALL content

    SECURITY

    Easily intercepted. Old security protocols

    Uses modern encryption in transit and at rest

    LEGAL EXPOSURE
    High legal exposure. Phone subpoena likely
    No legal exposure. Phone subpoena unlikely

    COMPLIANCE

    Not CJIS or FOIA compliant

    CJIS and FOIA compliant

    Know Your Communication Laws

    State-by-State Compliance

    AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

    Keep your communication compliant with Evertel

    Here’s how we help protect you from public information lawsuits:
    Maintain data integrity

    No employee can delete or destroy data within Evertel. All data is logged, stored, and maintained for auditability.

    Audit controls

    Should a public information request be received or an investigation require it, executive members of your agency can run comprehensive audits on any and all data quickly and easily and export them in a variety of formats.

    Message activity history

    Messages can be retracted, should it be necessary, yet the data is still maintained, along with timestamps of when it was posted and when it was retracted.

    Data not stored on device

    All data is stored in our Secure Cloud Platform so the disappearance or withholding of a mobile device or computer will not hinder the ability to audit and recover any and all data.

    Full historical logging

    All data changes are recorded along with what data changed and who changed it for full history reporting.

    Built for 1st responders, by 1st responders

    Evertel’s team includes three retired Chief’s of Police with a combined 75 years in law enforcement. That’s why Evertel is so effective. It’s specifically designed to enhance the real-time, critical nature of your work by those that have done your work before.

    Law Enforcement

    Fight crime more efficiently and effectively with instant intelligence sharing and organized chatrooms.

    EM
    Emergency Management

    Address crisis events faster than ever with a stronger, truly interoperable communications network.

    Fire & Rescue

    Coordinate your efforts and get all of the information you need—before you’re on the scene.

    Government

    Stay informed with immediate updates from your public safety agencies and first responders.

    Evertel Shield

    Ready to protect your agency
    from FOIA lawsuits?

    Get up and running in minutes. No hardware. No requirements on IT.
    Test with a small team, then add your entire agency

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