Usage Reports is more of a summary dashboard of all data used in the app. This shows you the current to-date numbers, that provide a wealth of knowledge where you might need to increase your employees’ engagement.

With Usage Reports, you can view the agency data usage as a whole, or search by user and see their data usage summary. It’s a non-invasive look into their overall use of the Evertel platform.

This feature is located in your Settings cog, under ‘Manage Agency’ (see image below). Simply click “Usage Reports” to view your agency’s usage dashboard.

History Logs is an activity directory for Executive roles to view the who, what, & when something is submitted into their agency. Room activity, Invites, New agency members… Executives can now export History Log data to a CSV file. Click Here to learn how!

Running an Audit allows you to pull data from Rooms and DM conversations. For more, Click Here… We will walk you through how to run an Audit in Evertel!